Boosting Telecom Acquisition,
Retention & Revenue
ORI's AI automates onboarding, plan management, support,
and upsell—driving higher ARPU and lower churn.
Industry Challenges
High Churn
Telecom faces high churn rates and competitive pressure
Low ARPU
Pressure to increase average revenue per user
CX Expectations
Rising digital customer experience expectations
Complete Lifecycle Solution
ORI's AI transforms every stage of the telecom customer journey
Acquisition & SIM Activation
Guided activation, plan selection, KYC assistance, welcome offers, network setup
Recharge & Plan Management
Recharge reminders, upsell to higher plans, long-duration packs, data top-ups
Support & Issue Resolution
24/7 support, network troubleshooting, bill queries, plan changes, escalation management
Retention & Upsell
Proactive retention offers, upsell to premium plans, renewal reminders, loyalty rewards
Why Telecom Leaders Choose ORI
Multimodal AI with proven results across the telecom customer lifecycle
Omnichannel AI
Voice, chat, WhatsApp, SMS
95%+ Accuracy
Intent recognition and tagging
Human+AI Loop
Persistent agent+AI orchestration
Real-time Analytics
Performance insights and optimization
Measurable Impact
Proven results across telecom operations
24/7 Customer Support
Comprehensive support including plan changes, issue resolution, and network troubleshooting
Transform Your Telecom CX and Revenue
Experience AI-driven improvements in ARPU, retention, and customer satisfaction.