Market Context
Surging Demand
India's lending market is surging, but lenders face high lead leakage and onboarding drop-offs across all loan products
Scale Challenge
Manual sales and collections processes can't scale with digital demand and NPA risk across lending products
Complete Lending Lifecycle Solution
ORI's AI transforms every stage of the lending journey across all loan products
Acquisition & Lead Qualification
New loan vs. balance transfer differentiation, personalized pitches, eligibility checks, dormant lead re-engagement
Onboarding
Guided application, document assistance, real-time status updates, disbursement confirmation
Account Management & Collections
24/7 support, EMI reminders, collections outreach, payment negotiation, settlement plans
Renewals & Upsell
Top-up offers, balance transfer opportunities, cross-sell credit cards/insurance, loyalty programs
Why Lending Leaders Choose ORI
BFSI-specialized AI with proven results across the entire lending lifecycle
Omnichannel AI
Voice, chat, WhatsApp - all BFSI-tuned
100% Compliance
RBI aligned with full audit trails
95%+ Accuracy
Disposition tagging and intent recognition
Human+AI Loop
Seamless agent handoffs
Measurable Impact
Proven results across personal loan operations
24/7 Lending Account Support
Comprehensive support including dispute resolution, NOC processing, and statement requests across all loan products