ORI
AI that speaks BFSI
Purpose-built intelligence for financial services

Complete Revenue AIbuilt for BFSI

End-to-end automation from lead acquisition to debt recovery, designed specifically for financial services.

3x Performance
Zero Dropoffs
Full Compliance
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Trusted by Leading Financial Institutions

Banks, NBFCs, and Insurers choose ORI
for mission-critical operations

Conversations Handled

8.8Bn+

AI/ML
researchers

30+

GDPR, ISO 27001,
RBI-aligned

100%

Indian & Global
languages

50+

Trusted by 50+
Leading Financial Institutions
HDFC Bank
ICICI Bank
Bajaj Finance
Tata Capital
Kotak Mahindra
Aditya Birla
L&T Finance
Yes Bank
IndusInd Bank
Muthoot Finance

And many more...

Customer Success Stories

See how leading organizations achieve measurable results with ORI

Leading Private Bank

Banking

Challenge:
Manual collections process with 60% accuracy in disposition tagging
Solution:
Implemented ORI Voice Bots with automated compliance monitoring

Results Achieved

    95% disposition accuracy
    40% reduction in operational costs
    100% RBI compliance
    3-month ROI
"ORI's voice bots have transformed our collections process. We've seen a 20% increase in recovery rates while reducing operational costs significantly."
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Chief Technology Officer

Leading Private Bank

6 months

Top-3 NBFC

Non-Banking Finance

Challenge:
Lead qualification was taking 3+ days with high drop-off rates
Solution:
Deployed ORI Lead Qualification Bots with real-time scoring

Results Achieved

    60% faster qualification
    30% higher conversion
    24/7 availability
    50% cost reduction
"The AI qualification system has revolutionized our sales pipeline. We're converting leads 30% faster with much higher quality scores."
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Head of Sales Operations

Top-3 NBFC

4 months

Proprietary AI Arsenal

Our competitive advantage: Purpose-built AI models that outperform generic solutions

Exclusive to ORI • Patent-pending Technology

ORI Brand GPT

Specialized for compliance & negotiation in financial conversations

Patent-pending architecture

ORI ReEngage AI

Intelligent follow-up system that adapts to customer behavior

Proprietary engagement logic

ORI EmotionScope AI

Sentiment analysis that adapts conversation flow in real-time

Real-time emotion detection

ORI TrueEvaluation AI

Explainable QA system for transparent performance tracking

Explainable AI technology

Collections & Renewals Automation

Purpose-built solutions for 0–30 DPD collections and renewal management that drive higher recovery rates while ensuring complete compliance.

100% RBI-compliant

GenAI voice bots ensure zero script deviation, maintaining full regulatory compliance.

95%+ accurate tagging

AI-driven disposition tagging (PTP, RTP, Renewal Intent) with unmatched accuracy.

Context-aware follow-ups

Automated follow-ups that boost recovery and renewal rates by up to 20%.

100% call auditing

Speech analytics audits every call and provides coaching opportunities.

Impact
Metrics

Lower cost-to-collect

50%

Routine follow-ups automated

80%+

Reduction in violations

80%

Recovery & renewal uplift

+15–20%

Collections Excellence
  • Early-stage collections (0–30 DPD) with empathetic automation
  • Payment plan negotiations and PTP confirmations
Renewals Optimization
  • Proactive renewal outreach with personalized offers
  • Churn prediction and retention strategies
Learn more

Lead Qualification Excellence

Transform prospect engagement with AI that never sleeps, ensuring zero lead dropoffs and maximum conversion potential.

Instant Engagement

AI voice bots engage prospects within seconds of inquiry, eliminating lead dropoffs.

Smart Qualification

AI-powered scoring evaluates prospect quality and routes to appropriate teams.

Seamless Handoffs

Context-aware transfers to human agents with complete conversation history.

Automated Follow-ups

Memory-based nurturing sequences that adapt to prospect behavior patterns.

Impact
Metrics

Lead capture rate

100%

Faster qualification

3x

Scoring accuracy

95%

Lead conversion

+20–30%

Banking & Lending
  • Personal loan qualification and pre-approval
  • Credit card application processing
Insurance & Investments
  • Policy renewals and upselling opportunities
  • Investment product recommendations
Learn more

Compliance by Design, Not by Chance

ORI builds compliance into the core of our platform, protecting your business and customers with every interaction.

Regulatory Compliance

Engineered for RBI, SEBI, IRDAI, and global standards (GDPR, ISO 27001)

Script Adherence

Real-time script adherence monitoring ensures every conversation follows approved guidelines

Risk Mitigation

Minimize regulatory risk and avoid penalties through AI-based compliance monitoring

Audit Trails

Comprehensive audit trails and explainable AI scoring for complete transparency

Compliance Dashboard

Our real-time compliance dashboard gives you complete visibility into all customer interactions, highlighting potential issues before they become problems.

RBI GuidelinesGDPR CompliantISO 27001SEBI Norms

Script Compliance

98.7%

Call Auditing

100%

Violations

-80%

Risk Score

Low

Virtual Private Cloud Deployment

For enterprises requiring maximum security and data sovereignty, ORI can be deployed on your Virtual Private Cloud with complete data localization.

Complete Data Control

All data remains within your infrastructure with zero external dependencies

Enhanced Security

Enterprise-grade encryption with your security protocols and access controls

Compliance Ready

Meet all data residency and regulatory requirements with local deployment

Industries We Transform

ORI's solutions drive exceptional results across multiple industries requiring compliant customer engagement and operational excellence.

Credit Cards

Complete automation for credit card lifecycle management and customer engagement

95% compliance50% cost reduction

Lending

Digital lending automation for loans, approvals, and customer onboarding

3x conversion60% efficiency

Life Insurance

Policy growth, renewals, and retention automation with compliant engagement

80% faster processing90% accuracy

General Insurance

Claims processing, policy renewals, and customer support automation

85% automation40% cost savings

Telecom

Customer retention, ARPU growth, and service automation

70% automation25% revenue uplift

BPOs

Scalable operations automation for financial services and beyond

60% efficiency gain30% cost reduction

Aviation

Passenger experience optimization and loyalty program automation

50% better engagement35% loyalty growth

Retail/E-Commerce

Conversion optimization and customer retention automation

40% conversion uplift45% retention boost

BFSI AI Insights & Updates

Stay ahead with the latest trends, case studies, and regulatory updates in AI for financial services.